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At Norven Living, we are committed to providing our customers with an exceptional shopping experience, including clear and straightforward shipping policies.
We offer free delivery on all orders within the United Kingdom.
This shipping policy applies to orders delivered within the United Kingdom.
The estimated delivery times for all orders are as follows:
Order cut-off time: 11:59 PM (UK time). Orders placed after this time will be processed on the following business day, which may add one additional business day to the estimated delivery time.
Order processing time: 1–3 business days (Monday to Friday). Once your order has been processed, it will be dispatched using one of our trusted delivery partners.
Transit time: 6–9 business days (Monday to Friday).
Estimated delivery time: 7–12 business days (Monday to Friday).
We work with reliable delivery partners for orders within the United Kingdom, including Royal Mail, Evri, DPD, Yodel and Parcelforce Worldwide to help ensure that your parcel arrives safely.
Free delivery: All orders within the United Kingdom qualify for free delivery, with no minimum purchase required.
If you experience an issue with your delivery, such as a delay or a lost parcel, please contact our customer service team immediately.
We are here to assist you and help ensure that your order arrives safely and within the expected time frame.
Once your order has been dispatched, you will receive a notification email containing your tracking number.
You can track your parcel through our order-tracking page
Please visit our FAQ page or contact our customer service team
Store name: Norven Living
Address: Bureau 326, 78 avenue des Champs Élysées, 75008, Paris
Email: contact@norvenliving.com
Telephone: +44 7488 845598
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (UK time).
Response time: We aim to respond within 2 business days.
Please visit our FAQ page or contact our customer service team