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These Terms of Service set out the conditions under which Norven Living provides access to its website and services.
This website is operated by Norven Living. Throughout the Site, the terms “we”, “us” and “our” refer to Norven Living.
Norven Living provides this website, including all information, tools and services available through it, subject to your acceptance of all the terms, conditions, policies and notices stated here.
By visiting our Site and/or purchasing a product from us, you use our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referred to in this document or available by hyperlink.
These Terms apply to all users of the Site, including, without limitation, browsers, suppliers, customers and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not accept all of these Terms, you must not access the website or use the Services.
By accepting these Terms, you confirm that you have reached the age of majority in your country of residence or that you have obtained permission from a parent or legal guardian.
You must not use our products for any unlawful purpose or violate any laws applicable in your jurisdiction.
Any breach of these Terms may result in the immediate termination of your access to the Services.
We reserve the right to refuse service to anyone, for any lawful reason, at any time.
Your content, excluding payment card information, may be transferred unencrypted across different networks. Payment card information is always encrypted during transmission.
We cannot guarantee that all information made available on this Site is accurate, complete or current.
The content is provided for general information only and should not be relied upon as the sole basis for making decisions.
Product prices may be changed at any time without prior notice.
We reserve the right to modify, suspend or discontinue all or part of the Service at any time, subject to applicable law.
Any price changes will not affect orders that have already been accepted by us.
Certain products or services may be available exclusively online through the website.
These products may be available in limited quantities and may only be returned or exchanged in accordance with our Returns and Refunds Policy.
We have made reasonable efforts to display product colours, images and descriptions as accurately as possible. However, the appearance of colours may vary depending on your device or screen settings.
Nothing in these Terms affects your statutory consumer rights.
We reserve the right to refuse or cancel an order where permitted by law, including in cases of suspected fraud, pricing errors, product unavailability or incorrect customer information.
You agree to provide accurate, complete and current purchase and account information for all transactions.
You agree to promptly update your information, including your email address and payment details, so that we can complete transactions and contact you when necessary.
We may provide access to third-party tools over which we have no control or influence.
These tools may be provided on an “as is” and “as available” basis without warranties or endorsements of any kind.
Your use of optional third-party tools is entirely at your own risk and subject to the terms of the relevant third-party provider.
Third-party links available through the Site may direct you to websites that are not operated or controlled by us.
We are not responsible for reviewing or evaluating the content, accuracy, security, products, services or practices of third-party websites.
Before completing a transaction with a third party, please review its policies and terms carefully.
If you submit feedback, reviews, comments, suggestions, ideas or other content, you grant us permission to use, reproduce, edit, publish and distribute that content for purposes connected with our business, subject to applicable law.
You agree not to submit content that is unlawful, defamatory, abusive, misleading, harmful or that infringes the rights of another person.
We may remove content that we reasonably consider unlawful, offensive, misleading or otherwise in breach of these Terms.
The submission and processing of your personal information are governed by our Privacy Policy .
Information on the Site may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.
We reserve the right to correct errors or omissions and to update information at any time without prior notice.
If an error affects an order that you have placed, we will contact you and provide you with the opportunity to confirm or cancel the order where required by law.
You must not use the Site or its content:
We reserve the right to suspend or terminate access to the Services where these restrictions are breached.
We do not guarantee that access to the Service will always be uninterrupted, timely, secure or free from errors.
To the fullest extent permitted by applicable law, Norven Living will not be liable for indirect or unforeseeable losses resulting from your use of the Site or Services.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any statutory consumer rights that cannot legally be excluded.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Norven Living and its affiliates from third-party claims arising directly from your unlawful use of the Site or a material breach of these Terms.
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforceable to the maximum extent permitted by law.
The remaining provisions will continue to be valid and enforceable.
These Terms remain in effect unless terminated by either you or us.
You may stop using the Site at any time.
We may immediately suspend or terminate your access to the Site if you materially breach these Terms, subject to applicable law.
Any rights, obligations or liabilities that arose before termination will continue to apply.
These Terms, together with any other policies published on the Site, constitute the entire agreement between you and Norven Living regarding your use of the Site and Services.
These Terms are governed by and interpreted in accordance with the applicable laws of the United Kingdom, without limiting any mandatory consumer protections that apply in the customer’s country of residence.
You can review the latest version of these Terms at any time on this page.
We reserve the right to amend these Terms by publishing updates on our website.
Material changes will apply from the date on which the updated Terms are published and will not affect orders already accepted unless required by law.
Your continued use of the Site after the publication of any changes constitutes acceptance of the updated Terms.
Store name: Norven Living
Address: Bureau 326, 78 avenue des Champs Élysées, 75008, Paris
Email: contact@norvenliving.com
Telephone: +44 7488 845598
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (UK time).
Response time: We aim to respond within 2 business days.
Please visit our FAQ page or contact our customer service team.